Help Center

How Pitbot works, in plain terms

The short version of what Pitbot is, how to connect your AI assistant, and how it handles channels, responsible gambling, security, and imports.

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What Is Pitbot

Pitbot is AI-powered player support built for online-casino and iGaming operators — a human always stays in the loop.

Your coding assistant sets Pitbot up for you — no developer required.

Your AI coding assistant connects to Pitbot with a single key, reads your brand, and proposes a starting configuration for a human to approve.

Talk to players wherever they already are — every channel feeds into one review queue.

Sensitive player situations always reach a human — Pitbot never handles them alone.

Your brand's data stays isolated, access is role-based, and personal data is protected before it ever reaches an AI provider.

Bring your existing player, transaction and event data in — in bulk, or kept automatically in sync.

Every plan includes a monthly conversation allowance, with alerts before you run over.

Answers to the questions prospects ask most before they sign up.