What Is Pitbot

Pitbot is AI-powered player support built for online-casino and iGaming operators — a human always stays in the loop.

  • AI-powered player support built specifically for online-casino and iGaming operators.
  • Every AI-drafted reply can be reviewed by a human before it reaches a player, so support stays fast without going fully autonomous.
  • Brand-safe by design: each brand's tone, policies and knowledge base stay separate, even across multiple brands run by one operator.
  • Compliance-aware: sensitive topics such as self-exclusion, complaints and regulator contact always reach a person.
  • Works alongside your existing team — it drafts, prioritizes and organizes; your team approves and sends.
  • Built for regulated markets: data stored in the EU, with an audit trail of every action taken.

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