Responsible Gambling & Player Safety

Sensitive player situations always reach a human — Pitbot never handles them alone.

  • Messages touching self-exclusion, cool-down periods, regulator contact, fairness disputes or payout problems are routed to a person; the AI does not answer them on its own.
  • No promotional or bonus language is ever sent to a player who is at risk or in a cool-down or self-exclusion period.
  • Self-exclusion requests and deposit or loss limits are always handled by a person, never resolved automatically.
  • A full audit trail records every action taken on a sensitive case.
  • Built to support your licence and regulator obligations, not replace your compliance process.

Set up Pitbot with the AI you already use

Paste one prompt into your AI coding assistant, or book a walkthrough with our team.

Set up with your AI Book a demo