← Pitbot at ICE

For heads of customer support

Support operations

Withdrawal, bonus and verification questions fill the queue, and every answer means looking the player up in two or three systems first.

How Pitbot helps

  • One thread per player across live chat, email, SMS and Telegram.
  • Each draft already carries the player’s context: the pending withdrawal, the open verification step, the wagering left on a bonus.
  • Your agents review and send; when you’re ready, routine high-confidence replies can send themselves.

Try it yourself

Ask PitStop Casino’s support chat where your withdrawal is, and watch the answer use the account.

A pilot is one brand, set up with you, with your team approving every reply. Stand 4K12, hall 4 · ICE Barcelona, 18–20 January 2027.